Frequently Asked Questions
Yes! As soon as your order leaves our warehouse, you will receive a shipping confirmation email containing a Track & Trace link from PostNL.
Orders placed before 18:00 are processed the same day. Depending on your location, standard shipping usually takes 1-2 business days.
We take great care in packaging. Every bottle is wrapped in heavy-duty bubble wrap and shipped in a sturdy, reinforced box to prevent any breakage during transit.
Absolutely. We only sell 100% original brand-name fragrances sourced from authorized distributors. We do not sell imitations, knock-offs, or unboxed testers.
We offer 2 ml samples, allowing you to thoroughly test a scent on your own skin before committing to a full-size bottle. Our samples are housed in premium quality glass vials to ensure the fragrance remains pure and maintains its longevity.
You will receive two free samples with every perfume purchase. If you place an order consisting only of samples, you will receive one additional sample for free.
We accept iDEAL, Klarna, credit cards (Visa, Mastercard, American Express), PayPal, and Bancontact.
You can return your perfume within 14 days of purchase, provided the product is still intact and the packaging is unopened (original seals must be present). Please note that return shipping costs are the responsibility of the customer, unless otherwise stated or in the case of a damaged delivery.
Samples cannot be returned or exchanged. Our samples are custom-made to order to ensure freshness and quality, and therefore fall under our non-returnable policy.
For hygiene and safety reasons, we can only accept returns if the original plastic seal (cellophane) and packaging remain unopened and intact. We recommend buying a sample to test a scent before purchasing if you are unsure.
We’d love to help! You can contact us on WhatsApp for a personal recommendation based on your favorite notes (e.g., floral, woody, or citrus).
You can reach us via WhatsApp, email or through the contact form on our website. We aim to respond within 24 hours.
We are an online boutique, but we also have a showroom that you can visit by appointment. You can easily book a time slot by sending us a message on WhatsApp.
