Privacybeleid
Privacy Policy
Last Updated: January 10, 2026
Colognia operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the "Services"). Colognia is Powered by Shopify, enabling us to deliver these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of your personal information. Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies you or another individual, or can reasonably be linked to you or another individual. Personal information does not include information that has been collected anonymously or de-identified.
Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
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Contact Information: Including your name, address, billing address, shipping address, phone number, and email address.
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Financial Information: Including credit card, debit card, and financial account numbers, payment card information, transaction details, payment method, payment confirmation, and other billing data.
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Account Details: Including your username, password, security questions, preferences, and settings.
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Transaction Data: Including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
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Communications: Information included in your communications with us, such as customer support inquiries.
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Device Data: Information about your device, browser, or network connection, your IP address, and other unique identifiers.
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Usage Information: Information about your interaction with the Services, including how and when you navigate or interact with our platform.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you: When you create an account, use the Services, communicate with us, or otherwise provide your information.
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Automatically via the Services: Collected from your device through cookies and similar technologies when you visit our website or use our products.
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From our Service Providers: Including partners we engage to enable certain technologies or who process information on our behalf.
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From Partners or Third Parties: Including business and marketing partners.
How We Use Your Personal Information
We use your personal information for the following purposes:
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Providing and Improving Services: To fulfill our contract with you, process payments, handle orders, remember your preferences, send account-related notifications, facilitate returns/exchanges, and provide personalized product recommendations.
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Marketing and Advertising: To send promotional messages via email, SMS, or mail, and to show you online advertisements based on your activity and purchase history.
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Security and Fraud Prevention: To verify your account, ensure a secure payment experience, and detect or investigate fraudulent or illegal activities. You are responsible for keeping your login credentials secure.
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Communication: To provide customer support and maintain our business relationship with you.
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Legal Compliance: To comply with applicable laws, respond to legal processes (such as subpoenas), or investigate potential violations of our terms and policies.
Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
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With Shopify and Service Providers: For IT management, payment processing, data analytics, customer support, cloud storage, and fulfillment.
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With Business and Marketing Partners: To provide marketing services and personalized advertising. These partners use your information in accordance with their own privacy notices.
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Upon Your Direction: When you request or consent to us sharing information with third parties (e.g., social media widgets or shipping partners).
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With Affiliates: Within our corporate group.
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Business Transactions: In connection with a merger, bankruptcy, or to protect our rights and the rights of our users.
Relationship with Shopify
The Services are hosted by Shopify. Shopify processes your personal information to provide and improve the Services. Information you submit will be shared with Shopify and may be transferred to countries outside of your residence.
Additionally, we use Shopify’s enhanced features to help grow our business. For these features, Shopify may use data from your interactions with our store and other merchants. In these instances, Shopify acts as a controller for that processing. For more information, please visit the Shopify Privacy Policy for Customers.
Third-Party Websites and Links
Our Services may contain links to external platforms. We are not responsible for the privacy or security of third-party sites. We recommend reviewing the privacy policies of any site you visit.
Children's Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.
Security and Retention
No security measure is perfect. We cannot guarantee "perfect security," and information sent to us may not be secure during transit. We recommend using secure channels for sensitive data.
Retention periods depend on factors such as account maintenance, legal obligations, dispute resolution, and contract enforcement.
Your Rights and Choices
Depending on your location, you may have the following rights:
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Right to Access/Know: Request a copy of the personal information we hold about you.
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Right to Deletion: Request that we delete your personal information.
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Right to Correction: Request that we correct inaccurate information.
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Right to Portability: Request a transfer of your data to a third party.
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Manage Communication Preferences: Opt-out of marketing emails via the "unsubscribe" link.
For residents of the UK or EEA:
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Object to or Restrict Processing: Request that we stop or limit certain processing activities.
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Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, please contact us at info@colognia.nl. We will not discriminate against you for exercising your rights.
Complaints
If you have a complaint about how we process your information, please contact us. You also have the right to lodge a complaint with your local Data Protection Authority. For the EEA, you can find a list of authorities here.
International Transfers
Your information may be transferred and processed outside of your country. For transfers outside the EEA or UK, we rely on recognized mechanisms such as Standard Contractual Clauses (SCCs), unless the destination country offers an adequate level of protection.
Changes to this Policy
We may update this Privacy Policy periodically. We will post the revised version on this website and update the "Last Updated" date.
Contact Us
For questions regarding this policy or to exercise your rights, please contact us: Email: info@colognia.nl Role: For the purposes of applicable data protection laws, we are the Data Controller of your personal information.